Customer Care

We are here for you.

How can we help?

Help us improve our services

  •   

Does the resolution provided meet your requirements?

Was the resolution time adequate?

Was the customer service executive helpful?

We offer you the option to give your valuable feedback directly to the Chief Executive Officer.

Fill in the form to get in touch with our Chief Executive Officer, if your query is not resolved properly or within 7 working days.


Help Desk

Call us;

022 39886000 | 022 25816000

Write to us

customer.support@rsec.co.in

Our Operational Timing

08:00 am to 08:00 pm - Monday to Friday

10:00 am to 06:00 pm - Saturday 

* Closed on Sundays and Public Holidays 

At the time of contacting us, please keep your account details ready for our customer service executive to assist you promptly.

Call and Trade

To Trade, call us on

022 39886000 | 022 25816000

Charges

Free for first 20 calls in a month.

From the 21st call, you pay 20/- per call

Our Operational Timing

08:30 am to 05:30 pm - Monday to Friday

Closed on Exchange Trading Holidays

At the time of contacting us, please keep your account details ready for our customer service executive to assist you promptly.

Downloads

All the important forms related to your account are available here for download.
Document Name Description Download
Reliance Securities MTF (Margin Trading Facility)Consent to avail MTF (Margin Trading Facility)
Change Request Form (CRF) Change/addition in bank details, contact details, signature, fund settlement, or exchange segment.
Demat Nomination Form Demat Nomination Form
NRI Declaration Form Documents - Solicitation, Checklist, and FATCA details
RMAX Subscription Form RMAX Subscription Form
RSP Plan Request Form RSP Plan Request Form
MFSS Request Form MFSS Request Form
Dormant Account Reactivation Request Dormant Account Reactivation Request
RGESS Declaration - Form A RGESS Declaration - Form A
RGESS Declaration - Form B RGESS Declaration - Form B
AOF Form for Adding Second & Third Holder AOF Form for Adding Second & Third Holder
AOF - Individual & NRI Trading & Demat Account Opening Form - Individual & NRI
AOF - Non Individual Trading & Demat Account Opening Form - Individual & NRI
Algo Trading Activation Request form for activating Algo Trading
Lifetime Free DP AMC Activation Request form for activating Lifetime Free DP AMC & Tariff Structure
Account Closure form Request form for closing Trading and Demat account
AML Presentation for Investor Education AML Presentation for Investor Education
Registration Documents (Vernacular Languages) Download Client Registration Documents (Rights & Obligations, Risk Disclosure Document, Dos & Don'ts) in Vernacular Languages

Holiday List

Date Day Description
26 Jan, 2018 Friday Republic Day
13 Feb, 2018 Tuesday Mahashivratri
02 Mar, 2018 Friday Holi
29 Mar, 2018 Thursday Mahavir Jayanti
30 Mar, 2018 Friday Good Friday
01 May, 2018 Tuesday Maharashtra Day
15 Aug, 2018 Wednesday Independence Day
22 Aug, 2018 Wednesday Bakri Eid
13 Sep, 2018Thursday
Ganesh Chaturthi
20 Sep, 2018Thursday
Moharram
02 Oct, 2018 Tuesday Mahatma Gandhi Jayanti
18 Oct, 2018Thursday Dasera
07 Nov, 2018 Wednesday Diwali-Laxmi Pujan*
08 Nov, 2018 Thursday Diwali-Balipratipada
23 Nov, 2018 Monday Gurunanak Jayanti
25 Dec 2018
TuesdayChristmas

*Muhurat Trading will be conducted. Timings of Muhurat Trading shall be notified subsequently.

The holidays falling on Saturday / Sunday are as follows:

Date Day Description
25 Mar, 2018 Sunday Ram Navami
14 Apr, 2018 Saturday Dr.Baba Saheb Ambedkar Jayanti
16 Jun, 2018 Saturday Id-Ul-Fitr(Ramzan Eid)

Additional holidays for Currency trading are as follows:

Date Day Description
19 Feb, 2018 Monday Chhatrapati Shivaji Maharaj Jayanti
30 Apr, 2018
MondayBuddha Pournima
17 Aug, 2018 Thursday Parsi New Year
21 Nov, 2018 Wednesday Id-e-Milad

The holidays falling on Saturday / Sunday for Currency trading are as follows:

Date Day Description
18 Mar, 2018 SundayGudi Padwa
25 Mar, 2018 Sunday Ram Navami
01 Apr, 2018 Sunday Annual Closing of Banks
14 Apr, 2018SaturdayDr.Baba Saheb Ambedkar Jayanti
16 Jun, 2018SaturdayId-Ul-Fitr(Ramzan ID)

Market Timings

Trading in equities segment takes place on all days of the week (except Saturdays and Sundays and holidays declared by the Exchange in advance). The market timings of the equities segment are as follows:

  • Pre-open session

    Order entry & modification Open : 09:00 hrs

    Order entry & modification Close : 09:08 hrs*

    *with random closure in last one minute. Pre-open order matching starts immediately after close of pre-open order entry.

  • Regular trading session

    Normal / Retail Debt / Limited Physical Market Open : 09:15 hrs

    Normal / Retail Debt / Limited Physical Market Close : 15:30 hrs

    Block deal session is held between 09:15 hrs and 09:50 hrs

  • The Closing Session is held between 15:40 hrs and 16:00 hrs
Note: The Exchange may however close the market on days other than the above scheduled holidays, or may open the market on days originally declared as holidays. The Exchange may also extend, advance or reduce trading hours when its deems fit and necessary.
Date Day Description
26 Jan, 2018 Friday Republic Day
13 Feb, 2018 Tuesday Mahashivratri
19 Feb, 2018MondayChhatrapati Shivaji Maharaj Jayanti
02 Mar, 2018 Friday Holi
29 Mar, 2018 Thursday Mahavir Jayanti
30 Mar, 2018 Friday Good Friday
30 Apr, 2018Monday Buddha Pournima
01 May, 2018TuesdayMaharashtra Day
15 Aug, 2018WednesdayIndependence Day
17 Aug, 2018ThursdayParsi New Year
22 Aug, 2018Wednesday Bakri Id
13 Sep, 2018Thursday Ganesh Chaturthi
20 Sep, 2018ThursdayMoharram
02 Oct, 2018TuesdayMahatma Gandhi Jayanti
18 Oct, 2018ThursdayDasera
07 Nov, 2018WednesdayDiwali- Laxmi Pujan
08 Nov, 2018ThursdayDiwali-Balipratipada
21 Nov, 2018WednesdayId-E-Milad
23 Nov. 2018FridayGurunanak Jayanti
25 Dec, 2018TuesdayChristmas

Market Timings

Trading in equities segment takes place on all days of the week (except Saturdays and Sundays and holidays declared by the Exchange in advance). The market timings of the equities segment are:

A) Pre-open session
Order entry & modification Open : 09:00 hrs
Order entry & modification Close : 09:08 hrs*
*with random closure in last one minute. Pre-open order matching starts immediately after close of pre-open order entry.

B) Regular trading session
Normal / Retail Debt / Limited Physical Market Open : 09:15 hrs
Normal / Retail Debt / Limited Physical Market Close : 15:30 hrs

Block deal session is held between 09:15 hrs and 09:50 hrs

C) The Closing Session is held between 15:40 hrs and 16:00 hrs

Note: The Exchange may however close the market on days other than the above scheduled holidays, or may open the market on days originally declared as holidays. The Exchange may also extend, advance or reduce trading hours when its deems fit and necessary.

Branch Locator

For your convenience, we have set up branches in over 40 cities. Locate the one nearest to you now.
Find Our Branches in Your City

Note : Please select the nearest branch on the map for more details

Reliance Securities Ltd.

Contact Us

Our Operational Timing​

09:00 am to 06:00 pm - Monday to Friday

Other Charges

We believe in transparency, especially when it's about pricing.
Particulars Charges ( )
Call and Trade Charges 20 per call (First 20 calls per month will be free)**
Enquiry Charges (First five enquiries are free every month) 5 per enquiry

Re-issue of Welcome Kit (Resident Indians)

Re-issue of Welcome Kit (Non Resident Indians)

200

1000

Physical contract note for clients who have signed for Electronic contract notes 40 per contract note
Physical Ledger/Transaction Statement 40 per statement
Delayed Payment Interest (DPI)

- Customers on boarded on or after Sep 1, 2015

 

- Customers on boarded prior to Sep 1, 2015

 

- Limit Card Customers

21 %*

 

18%*

 

21%*

*Interest rate p.a. (plus taxes, if any applicable)

**Priority customer Call and Trade charges waived off.